IT Managed Services

IT Managed Services

Our IT Managed Services Program is structured to provide ongoing Strategic, Tactical, and Operational IT services for your firm. This program provides you with access to our CIO and his team of IT professionals for all of your IT needs. These services cover the areas listed below and can range from an overall assessment of your IT operations to a full spectrum of outsourced IT capabilities. Our staff is experienced in all aspects of Information Technology faced by firms in the AEC business and our experience is founded on the actual implementation of these technologies and best practices.

Our Strategic IT Advisory Program is designed to provide a comprehensive review and recommendations for the following areas:

  • Overall IT Policy Definition and Enforcement

  • Network Architecture, Design, & Performance

  • Disaster Recovery/Business Continuity

  • Cyber Security Review – Evaluation of CIS 20 Critical Controls

  • Hardware/Software Specifications & Inventory Management Practice

  • Software Compliance

  • Comprehensive Benchmarking of IT Operational & Cost Metrics

Our Managed IT Services Program provides all of the advisory reviews listed above plus the complete provision of day-to-day IT-related operational monitoring and support for your staff. These services include:

  • Network monitoring 24/7/365 for WAN, Servers, and Workstations

  • Spyware and Malware Detection and Prevention

  • Patch Application Program for Virus Protection

  • Monitoring for Software License Compliance

  • Desktop Optimization Including Monitoring Drive Space Utilization on Servers & Clients

  • Asset Reporting

  • Onsite and Offsite Data Backups

  • Site & Server Uptime Reporting

  • Comprehensive Help Desk Services

  • PC Imaging & Setup

  • Hardware/Software Upgrades

Jim Jacobi

Jim Jacobi
Chief Information Officer

Mason Pokladnik

Mason Pokladnik